Overzicht
Our refund and return policy lasts 14 days. If 14 days have passed since your purchase, we cannot offer you a full refund or exchange.
Om in aanmerking te komen voor een retourzending, moet uw artikel ongebruikt zijn en zich in dezelfde staat bevinden als waarin u het heeft ontvangen. Het moet ook in de originele verpakking zitten.
Om uw retourzending af te ronden, hebben we een ontvangstbewijs of aankoopbewijs nodig.
Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our fault.
Elk artikel dat meer dan 14 dagen na levering wordt geretourneerd
Terugbetalingen
As soon as your return has been received and inspected, we will send you an email to let you know that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days.
Te late of ontbrekende terugbetalingen
If you have not received a refund yet, please check your bank account again first.
Then please contact your credit card company; it may take a while before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is credited.
If you have done all of this and still have not received your refund, please contact us at hallo@accessiblegaming.be
Sales items
Only regularly priced items can be refunded. Sale items cannot be returned.
Exchanges
We only replace items if they are defective or damaged. If you wish to exchange it for the same item, please send us an email at hallo@accessiblegaming.be and send your item to:
Accessible Gaming
Deinzestraat 24
9790 Wortegem-Petegem
Belgium
Gifts
If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of your return. As soon as the returned item is received, a gift card will be sent to you.
If the item was not marked as a gift at the time of purchase, or if the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will be notified of your return.
Dispatch
To return your product, please mail your product to:
Accessible Gaming
Deinzestraat 24
9790 Wortegem-Petegem
Belgium
You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of the return shipment will be deducted from your refund.
Depending on where you live, the time it takes for your exchanged product to reach you may vary.
If you are returning more expensive items, you may want to consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Need help?
Contact us at hallo@accessiblegaming.be for questions regarding refunds and returns.